Quality & Service
“It is the policy of BIG to manufacture and supply its
products to the highest professional standards, on time and in exact
accordance with the customer’s stated requirements.” June
Powell, Quality & Customer Service Manager, BIG
We
operate a strict Quality Management System, incorporating a robust
Quality Assurance Policy which complies with the requirements of ISO
9001:2000.
The prime objective of these policies are:
• To
assure a high-quality, consistent service to our Customers
• To
ensure that quality requirements are determined and satisfied throughout
all phases of contract performance
• To engender a company-wide
philosophy of ‘quality’ and ‘continuous improvement’
Tell
us what you think!
At
BIG we welcome your feedback about the products, services and
solutions we provide to you. It’s one of the best ways we can ensure we
keep doing what we do well, and improve those areas where you feel we
could do better.
So if you have a service query or comment
please…
Contact the Customer Service Team on: 020 8614 8888
Contact Service & Quality Assurance Manager, June Powell
directly on: 020 8614 8887 or email: june@big.co.uk
Or complete our Customer
Feedback Form
